Lawmatics Integration with Call Transcription - $99/month
Product Details
Every intake call, transcribed and saved to Lawmatics
Helix Telecom records the calls made to and from your business numbers, turns each one into a written transcript, and saves it to the right matter in Lawmatics through a direct API connection. We set it up, monitor it and keep it running.
Automatic call recording
Every inbound and outbound call on your business numbers is recorded, so nothing said during intake is lost.
Full call transcription
Each recording becomes a written transcript with speaker labels, ready to read, search and share.
Saved to the right matter
Transcripts are matched to the caller and posted to their matter in Lawmatics with the date, time and direction of the call.
Direct API integration
A native connection between your phone system and Lawmatics. No manual copying, no exports, no imports.
Searchable records
Every transcript is stored as text, so your team can search past calls instead of listening to old recordings.
Managed for you
Helix sets up the connection, watches it and fixes issues as they come up. Included in the monthly price.
Built for Lawmatics
Law firms use Lawmatics to run client intake, from the first phone call to the signed agreement. This add-on connects our phone service to it, so the conversations your team has on the phone become part of the matter record automatically.
Pricing
$99 one-time activation fee. $99 per month includes call recording, transcription and the Lawmatics API integration. There are no per-minute charges.
What you need
An active Lawmatics account and an active Helix Telecom phone system. During setup we work with Lawmatics to enable the secure API connection on your account.
- Automatic recording of inbound and outbound calls
- Written transcripts with speaker labels
- Transcripts posted to the matching matter in Lawmatics
- Date, time and call direction on every transcript
- Direct API connection with no third-party middleware
- Searchable text of every call
- Setup, monitoring, maintenance and troubleshooting included
- Free ticket based support
Managed for you
The transcription service and the Lawmatics connection are maintained by Helix Telecom. If something breaks, we fix it. That ongoing work is included in the $99 monthly price.