Product Details
Grandstream GXP2170 – Enterprise-Grade Performance for High-Volume Call Environments
Designed for busy professionals who handle high call volumes daily, the Grandstream GXP2170 is the ultimate desktop phone for receptionists, office administrators, sales staff, and power users.[reference:0][reference:1] With 12 line keys, a vibrant color display, and 48 programmable BLF/speed-dial keys, this phone puts complete call control at your fingertips.[reference:2]
True Plug-and-Play Convenience
Forget complex network settings and IT headaches. The GXP2170 is pre-configured to auto-register with your Helix Cloud PBX the moment you plug it in. Just connect the Ethernet cable, power it on, and your extension is live in seconds. No IT degree required.
Blazing Fast Gigabit Connectivity
With dual-switched auto-sensing 10/100/1000Mbps Gigabit network ports, the GXP2170 delivers lightning-fast connectivity for crystal-clear calls and smooth data transfer.[reference:3][reference:4] Integrated PoE support means you can power the phone and connect to your network through a single cable, eliminating desk clutter.[reference:5]
Crystal-Clear HD Audio
Every conversation matters. The GXP2170 delivers superior HD audio quality on both the handset and the full-duplex speakerphone, ensuring your clients hear you loud and clear.[reference:6] Advanced acoustic echo cancellation and excellent double-talk performance make hands-free calls feel natural and professional.
Enhanced Productivity Features
Stay connected and efficient with powerful tools designed for busy professionals:
- 12 Line Keys with 6 SIP Accounts: Manage multiple calls simultaneously and never miss an important client.[reference:7]
- 48 On-Screen Digital BLF/Speed-Dial Keys: Easily monitor the presence and status of other extensions and transfer calls with a single touch. Ideal for busy receptionists and office administrators.[reference:8][reference:9]
- 5 Programmable Context-Sensitive Soft Keys: Customize one-touch access to voicemail, call transfer, hold, and other frequently used functions.[reference:10]
- 5-Way Audio Conferencing: Instantly turn a one-on-one call into a productive team meeting without needing a separate app.[reference:11]
- 4.3 Inch (480x272) TFT Color LCD Display: Clear, vibrant screen for caller ID, phonebook, and soft key commands.[reference:12]
- Integrated Bluetooth: Seamlessly connect Bluetooth headsets for wireless hands-free communication and sync with mobile devices for contact book and calendar integration.[reference:13]
- EHS Support for Plantronics Headsets: Electronic Hook Switch compatibility for seamless integration with Plantronics headsets.[reference:14]
- Expansion Module Support: Supports up to four GXP2200EXT sidecars, adding up to 160 programmable BLF/speed-dial keys for busy receptionists and power users. Sidecars sold separately.[reference:15]
- Large Phonebook and Call History: Store up to 500 contacts and 200 call history records for quick access to important numbers.
- Integrated Productivity Tools: Real-time weather updates and currency conversion calculator keep you informed throughout the day.
Reliable, Affordable, and Worry-Free
Backed by Grandstream's rock-solid reliability, the GXP2170 is the perfect choice for reception desks, home offices, or power users who handle high call volumes.[reference:16] It delivers a professional, enterprise-grade experience at a cost that makes outfitting your entire team incredibly easy.
The Bottom Line: Stop wrestling with technology and start connecting with customers. The GXP2170 pairs perfectly with your Helix Cloud PBX to give you a dependable, high-performance desk phone that is ready to work the moment you are.
Technical Specifications
| Feature | Specification |
| # of Line Keys | 12 Line Keys |
| # of Programmable Buttons | 36 Programmable Buttons |
| Beta Product | No |
| Bluetooth Built-In | Yes |
| Camera Built-In | No |
| Conference Call Support | 5-Way |
| Display Size | 480x272 backlit graphical LCD |
| Display Type | LCD color LCD |
| Network Speed | 10/100/1000 |
| Operating System | Grandstream |
| Optional Side Car Support | Yes |
| Phone Type | Standard Desk Phone |
| POE Capable | Yes |
| Power Cord Included | Yes |
| Standard Feature Support | Yes |
| Supported by Helix Telecom | Yes |
| Warranty Support | 1 Year Manufacturer Only |
| Wifi Built-In | No |


