Product Details
Grandstream GXP1628 – Powerful Gigabit Performance, Effortless Cloud PBX Connectivity
Designed for the modern desktop user who demands speed and simplicity, the Grandstream GXP1628 is the perfect partner for your Helix Telecom Cloud PBX. We handle all the configuration and provisioning on our side, so you can focus on your business – not on technical setup.
True Plug-and-Play Convenience
Forget complex network settings and IT headaches. The GXP1628 is pre-configured to auto-register with your Helix Cloud PBX the moment you plug it in. Just connect the Ethernet cable, power it on, and your extension is live in seconds – no IT degree required.
Blazing Fast Gigabit Connectivity
With dual-switched auto-sensing 10/100/1000Mbps Gigabit network ports, the GXP1628 delivers maximum connection speeds for crystal-clear calls and smooth data transfer.[reference:0] Integrated PoE support means you can power the phone and connect to your network through a single cable, eliminating desk clutter.[reference:1]
Crystal-Clear HD Audio
Every conversation matters. The GXP1628 delivers HD wideband audio on both the handset and the full-duplex speakerphone, ensuring your clients hear you loud and clear.[reference:2] Advanced acoustic echo cancellation and excellent double-talk performance make hands-free calls feel natural and professional.[reference:3]
Enhanced Productivity Features
Stay connected and efficient with powerful tools designed for everyday business communication:
- 8 Dual-Colored BLF/Speed Dial Keys: Easily monitor the presence and status of other extensions and transfer calls with a single touch.[reference:4]
- 3 XML Programmable Soft Keys: Customize one-touch access to voicemail, call transfer, hold, and other frequently used functions.[reference:5]
- 3-Way Audio Conferencing: Instantly turn a one-on-one call into a quick team huddle without needing a separate app.[reference:6]
- 132x48 Backlit LCD Display: Clear, easy-to-read screen for caller ID, phonebook, and soft key commands – even in low light.[reference:7]
- Large Phonebook and Call History: Store up to 500 contacts and 200 call history records for quick access to important numbers.[reference:8]
- EHS Support for Plantronics Headsets: Electronic Hook Switch compatibility for seamless integration with Plantronics headsets.[reference:9]
Reliable, Affordable, and Worry-Free
Backed by Grandstream's rock-solid reliability, the GXP1628 is the perfect choice for reception desks, home offices, or new hires. It delivers a professional, enterprise-grade experience at a cost that makes outfitting your entire team incredibly easy. Plus, with Helix Telecom's free warranty replacement, you have complete peace of mind.
The Bottom Line: Stop wrestling with technology and start connecting with customers. The GXP1628 pairs perfectly with your Helix Cloud PBX to give you a dependable, high-performance desk phone that is ready to work the moment you are.
Technical Specifications
| Feature | Specification |
| # of Line Keys | 2 Line Keys |
| # of Programmable Buttons | 8 dual-colored BLF/speed dial keys |
| Beta Product | No |
| Bluetooth Built-In | No |
| Camera Built-In | No |
| Conference Call Support | 3-Way |
| Display Size | 132x48 Graphical LCD screen |
| Display Type | B&W |
| Network Speed | 10/100/1000 |
| Operating System | Grandstream |
| Optional Side Car | No |
| Phone Type | Standard Desk Phone |
| POE Capable | Yes |
| Power Cord Included | Yes |
| Standard Feature Support | Yes |
| Supported by Helix Telecom | Yes |
| Warranty Support | Free Warranty Replacement |
| Wifi Built-In | No |


