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Grandstream WP820 1-Line WiFi Phone


  • 14900

The WP820 is a portable WiFi phone designed to suit a variety of enterprises and vertical market applications, including retail, logistics, medical and security. This powerful, portable WiFi phone comes equipped with integrated dual-band 802.11a/b/g/n WiFi support, advanced antenna design and roaming support, and integrated Bluetooth for pairing with headsets and mobile devices. By adding 7.5 hour talk time and HD voice with dual-MICs, the WP820 offers a powerful combination of features, mobility and durability to suit all portable telephony needs.


- Dual-band WiFi with efficient antenna design and advanced roaming support
- HD voice & dual MIC design with AEC and Noise Shield Technology
- Rechargeable 1500mAh battery, 7.5 hour talk time, 150-hour standby
- Micro USB port and 3.5mm headset jack


Grandstream WP820 will only connect to a single WiFi network during the initial activation process.   Customers may use the phone's web interface to authorize an unlimited number of additional networks where the phone may function.   If the phone is stolen or relocated before being authorized for use on the new network it will cease to function and must be returned to Helix Telecom to be repaired.    

The Grandstream WP820 is a reasonably durable phone but remains subject to impact or liquid damage.  Helix Telecom recommends care when handling any mobile electronic devices.   Due to the number of mobile electronic devices returned to Helix Telecom for impact and liquid damage we regret that all sales for the Grandstream WP820 model phones are final after activation.   Helix Telecom only recommends the Granstream WP-820 model phone for advanced users who have the necessary technical experience to troubleshoot such devices.  

Phone Features
# of Line Keys 1 Line Keys
# of Programmable Buttons 0 Programmable Buttons
Beta Product Yes
Bluetooth Built-In No
Camera Built-In No
Conference Call Support 3-Way
Display Size 2.4" 240x320 backlit graphical LCD
Display Type TFT color LCD
Network Speed 802.11a/b/g/n
Operating System Grandstream
Optional Side Car No
Phone Type WiFi Portable Phone
POE Capable No
Power Cord Included Yes
Standard Feature Support No
Supported by Helix Telecom Yes
Warranty Support No
Wifi Built-In Yes


Requires an extension for each phone ordered.   See Calling Plans section.  

Payment constitutes acceptance of the Terms and Conditions below. Payment constitutes download, review and acceptance of the Helix Telecom Terms of Service found at Equipment is for use by commercial customers only in conjunction with Helix Telecom service only.

* Features not documented on this page are unsupported.   Quoted battery life depends extensively on proximity to WiFi router and usage patterns.