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LiveHelperChat Hosting - $5 Activation , $1/Mo

LiveHelperChat Hosting - $5 Activation , $1/Mo

Helix Telecom

  • 500


Are there are customers waiting on your website?   LiveHelperChat is the easiest and fastest way to engage and convert website visitors to customers.   Offer your customers a way to reach you quickly from any device, see what product or service they are viewing before you respond, answer questions faster by viewing their input before they press send and use the extra time to convert your visitor to a customer before they leave for the competition.   LiveHelperChat is a free, professional tool designed to improve engagement and your bottom line!

Chat Features:

  • Pro-active Chat invitation with special message to your customers.
  • Enable / Disable chat invitations based on agent availability.
  • Transfer chat requests between agents or between departments.
  • One support agent may accept multiple chat requests simultaneously.
  • Operator-to-operator chat for internal communication between staff.
  • Include multiple operators in the same chat session with a customer.
  • Automated email notification of missed chat requests.
  • Leave A Message Form if support operators offline.
  • Web based interface for customers and agents.  Chat with customers from any web browser using a desktop computers, tablets or mobile phones.
  • Customers may initiate chat from any web browser including your website, third party websites and via links embedded in your email communication with customers. 
  • No visitor registration required. 
  • Typing status alerts. See customer responses before they press send.
  • See list of pending chat requests and hold times for each customer.

Logistics:

  • Monitor Website Traffic in Real-time.
  • Extensive Visitor Information System including location, time spent, etc..
  • Page flow history.  Show how many pages visited, time spent on each page.
  • FAQ Module to answer common questions from customers.

Administration Features:

  • Unlimited Operators.
  • Unlimited Departments.
  • Widget position and language customization.
  • Search past chat transcripts by customer name, email address or date. 
  • Visitor tracking across different sub-domains or domains.
  • Fast and easy integration with most websites and e-commerce sites.

Contact our Sales Department at (855) 219-2700 today for setup information.

Offer limited to Helix Telecom telecommunications customers only.  $5 Hosting Activation Fee required. Monthly charges are for hosting maintenance labor charges only.  LiveHelperChat instances may be deleted if unused for more than 30 days or Helix Telecom account is delinquent.   Activation fee may be charged on subsequent installations.   Helix Telecom reserves the right monitor customer content for compliance with our Terms of Service.  In cases of violation Helix Telecom reserves the right to access, inspect, view and remove customer content without notice, warning or liability.   Helix Telecom does not fully manage the LiveHelperChat instances or guarantee technical support for LiveHelperChat software.   

LiveHelperChat is released under Apache License, Version 2.0 by the "all awesome" Remigijus Kiminas. Remigijus Kiminas is the Founder at Live Helper Chat, Software Developer at EngageCraft and Lecturer at Šiauliu Universitetas of Lithuania.  Helix Telecom proudly displays, hosts and contributes financially to his work so others may benefit.